TouchBase Chiropractic & Wellness ("TouchBase," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you interact with us online and offline, including via SMS text messaging.
Information We Collect
- Contact & account info: name, phone number, email, and appointment details you provide when booking, subscribing to SMS, or contacting us.
- Technical data: IP address, device/browser information, and cookies for site performance and security.
- Communications: messages you send us (email, SMS) and your preferences (e.g., opt-in/opt-out status).
How We Use Information
- Provide care, manage appointments, and deliver customer support.
- Send appointment reminders, wellness tips, and occasional promotions via SMS only if you have opted in.
- Improve our services, website, and communications.
- Meet legal, regulatory, and security requirements.
SMS Privacy (CTIA/Twilio-Compliant)
- We do not share, sell, rent, or trade your mobile number or SMS consent information with third parties for their marketing or promotional purposes.
- Message frequency varies. Message & data rates may apply. Reply STOP to opt out, HELP for help.
- We may use trusted service providers (e.g., scheduling or messaging platforms) to deliver SMS on our behalf. They may only use data to perform services for TouchBase.
Cookies & Tracking
We may use essential cookies and limited analytics to understand site performance. You can control cookies via your browser settings.
Data Security
We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the information we process. No method of transmission or storage is 100% secure.
Your Choices
- Opt out of SMS at any time by replying STOP. For help, reply HELP.
- Update your contact preferences by emailing or calling us.
Children’s Privacy
Our website and SMS program are not directed to children under 13. If we learn we have collected such information without consent, we will delete it.
Changes to This Policy
We may update this Policy periodically. The “Last updated” date reflects the latest revision.
Contact Us
Questions about this Policy? Contact us: